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Company and contact records give the rest of Lynka a shared customer identity. Sales opportunities, commercial documents, support tickets and activities can point back to the same customer context instead of duplicating the business name in every workflow. Open Sales > Companies to search and open company records.

What a company connects

Depending on the data available, a company detail can bring together related contacts, leads, deals, activities, notes, files, quotes, invoices and support context. Lead qualification can create or connect the company context needed by the resulting deal. Support tickets also require a customer or company relationship, and a related deal must belong to that company.

Avoid duplicate customer records

Before creating another company, search for the business first. Duplicate customer identities split history across records and make reporting or follow up harder to trust.

Desktop and mobile

Desktop company pages use list and detail flows rather than an invented Kanban. Mobile converts rows into compact cards and opens the company detail in the mobile content layout.

Manage a company

Learn how to keep the customer record useful across Lynka.
Last modified on September 7, 2026