A product area is missing
Check the workspace access state, plan capability, enabled product areas, and your user area access. Owners and admins are still limited by the plan and enabled areas.
I can open the area but cannot see a record
Check record ownership and scope. You may be in Mine or team scope while the record belongs to another user or team.
The action may need a separate permission or entitlement. Examples include assigning a deal, posting an invoice, refunding, exporting a report or reopening a closed period.
The page shows old data while refreshing
That can be intentional. Lynka keeps existing rows visible during background refresh instead of replacing useful data with a blank skeleton.
Google or Gmail can show a connection error even though the integration screen exists. Retry the connection and contact support if the error continues.
A number differs from another user’s number
Compare period and record scope first. Mine, team and workspace calculations can legitimately differ.Last modified on September 7, 2026
