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A quote is the commercial offer you send before invoicing. It records what you are offering, at what price, under which tax and commercial terms, and for which customer or deal.

Start from the right sales context

A quote can be linked to customer, company, lead, or deal context supported by the builder. If a lead is not yet qualified and the quote workflow requires an opportunity, Lynka can prompt you through qualification rather than inventing a deal relationship behind the scenes.

Build the quote

1

Open Quotes

Go to Agreements, then Quotes.
2

Create the quote

Start a new quote and select the customer or sales relationship.
3

Add products and lines

Add the products or services, quantities, prices, and line details that make up the offer.
4

Review discounts and adjustments

Apply the supported line or header discounts and any fees or adjustments. Do not calculate the final total manually outside Lynka and paste only the result.
5

Add tax

Apply the appropriate tax lines and inclusive or exclusive tax behavior configured for the quote. Tax-exempt quotes should not carry active tax lines.
6

Confirm currency and terms

Review the quote currency, validity period, terms, notes, and other commercial details.
7

Save

Save the quote. The server recalculates the canonical header totals from the saved line and tax data rather than trusting a browser-supplied total alone.

How totals are protected

The server calculation follows the commercial structure of the document: line amounts, discounts, inclusive-tax handling, tax lines, fees or surcharges, then final total. For taxable quotes, the backend expects the tax snapshot data needed to calculate the total. It should reject an ambiguous taxable payload rather than guess a tax amount.

Permissions

Quote creation requires quote.create. Editing, voiding, viewing all records, and overriding locks are separate controls.

What happens next

Preview the document, send it through the available email path, and follow the quote through response or expiry. Acceptance can lead into invoicing, while the automation catalog can surface quotes waiting for response, expiring soon, or expired without a decision.
Last modified on September 7, 2026