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Is LeadGen a separate CRM?

No. LeadGen is part of Lynka. The goal is to move useful prospects into the same Sales workflow where ownership, activities, qualification, Deals, Quotes, Invoices, and reporting already live.

Does a generated prospect automatically become a Deal?

No. Discovery is separate from qualification. A prospect should normally enter Sales as a Lead while qualification is still open. The Deal is created when the lead passes Lynka’s qualification process.

Can I target by location?

The current backend run contract supports geographic targeting. Use the geography controls exposed by your current LeadGen screen.

Can I target by industry?

Yes, the current run contract supports industry targeting. The exact list and UI presentation depend on the current LeadGen experience.

Does LeadGen support enrichment?

The run contract supports enrichment options. Treat enriched information as data to review and verify rather than a guarantee that every field is current.

Why can I open LeadGen but not press Run?

LeadGen is available on Free Forever and paid plans. A run still requires available credits and permission to run LeadGen. Free includes 3 credits once; Pro includes 15 credits each month, and Teams includes 50 credits each month. Pro and Teams allowances renew monthly whether billing is monthly or annual.

Do failed runs use my allowance forever?

The current backend finalization logic refunds charged capacity for runs finalized as failed, no results, or canceled when they have not already been refunded.

How many LeadGen credits are included?

Free Forever includes 3 LeadGen credits once. Pro includes 15 credits each month, and Teams includes 50 credits each month. Pro and Teams allowances renew monthly whether billing is monthly or annual. Free users can buy additional credits, and purchased top-ups remain separate from plan-included credits.

What happens when my Free credits are used?

Free users can buy additional LeadGen credit top-ups. Alternatively, upgrading to Pro provides 15 new included credits each month, or Teams provides 50 each month. Paid-plan allowances renew monthly even with annual billing. Purchased top-ups remain a separate balance.

What happens when hosted email reaches a daily or monthly limit?

Hosted-email limits are maximum workspace allowances, not delivery guarantees. The current public implementation does not document a guaranteed queue, retry, reset time, upgrade action, or other specific outcome after a limit is reached. Connected Gmail remains separate and follows Google’s own limits and policies.

Can my whole team run LeadGen?

Only people with the required access should be able to consume run capacity. You can keep LeadGen limited to an owner or selected sales users while other team members work the Leads and Deals created afterward.

What if the same company appears twice?

Check existing Sales records and use duplicate review rather than intentionally creating multiple active versions of the same prospect.

Does LeadGen guarantee that I can legally contact every result?

No. Your business remains responsible for its outreach method, applicable privacy and direct marketing rules, verification, and opt-out handling.
Last modified on September 28, 2026