> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lynkacrm.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Common problems

> Fast checks for missing areas, missing records, stale data and actions that are unavailable.

## A product area is missing

Check the workspace access state, plan capability, enabled product areas, and your user area access. Owners and admins are still limited by the plan and enabled areas.

## I can open the area but cannot see a record

Check record ownership and scope. You may be in Mine or team scope while the record belongs to another user or team.

## I can see the record but cannot perform an action

The action may need a separate permission or entitlement. Examples include assigning a deal, posting an invoice, refunding, exporting a report or reopening a closed period.

## The page shows old data while refreshing

That can be intentional. Lynka keeps existing rows visible during background refresh instead of replacing useful data with a blank skeleton.

## An integration says it is not configured

Google or Gmail can show a connection error even though the integration screen exists. Retry the connection and contact support if the error continues.

## A number differs from another user's number

Compare period and record scope first. Mine, team and workspace calculations can legitimately differ.